We are an independent local charity that helps young people with any issues or problems they are experiencing. The Basement is a safe, secure environment and offers some stability and guidance to young people. Sometimes we can be the only people who ask, “How are you today?”. Feedback from young people shows the difference and impact we can make in their lives. Comments like…. “I don’t think I would be here without you”; “You are the only people who listen and understand me” and “I can’t thank you enough for all that you have done”. Every penny given to us goes to support young people, e.g. £10 will buy gas or electric for a week; £20 will buy a pair of shoes for an interview or a train fare to a medical assessment. £50 will buy a second hand washing machine or fridge. Our aim is to help people find a home and keep it and to live independently, whilst considering their future.

We offer a ‘Safe Place’ as part of the ‘Safe Place’ scheme


The Basement Project


The Basement Project has two main areas of delivery, the Drop-in service, delivered from our main office on Hanover street; and the Floating Support service; where we go out to support young people in their homes and the community. Some of the team work across the two areas to offer support to young people with a wide variety of issues relating to their housing situation such as dealing with possible evictions; prioritising debt; living on a budget; to family mediation and emotional and physical well-being. We offer family mediation, hypnotherapy and counselling support and if we cannot help we will signpost to other services and professionals. We go into schools to talk to groups of students about issues relating to homelessness and relationships as well as offering one to one support.

Come and chat to a support worker at one of our Drop In locations:


Bromsgrove – Hanover House, Hanover Street, Bromsgrove, B61 7JH

Monday to Friday 12:00 to 4:00pm

Malvern – The Cube, Albert Road North, Malvern, WR14 2YF

Tuesdays 12:30 – 2:30pm

Worcester City – The Butts, Worcester, WR1 3PD 

Wednesdays 11am – 2pm

Kidderminster – Kidderminster Job Centre, Market Street, Kidderminster, DY10 1AB 

Thursdays 11am – 1pm

Evesham – Wallace House Community Centre 

Fridays 12:30pm  – 2.30pm