You can speak to us about any problems and/or issues you may be experiencing. However, if you tell us anything that puts you or anyone else at risk, we might have to share this information. We would always talk to you about this first.
We can help you get in touch and register with the local housing authority and other agencies that can provide housing. If you would like us to we will also accompany you to housing meetings.
We can help you apply for benefits and also make sure you are receiving the correct benefit and amounts.
We are able to help you contact debt companies and negotiate re-payment plans
Ideally, yes. Appointments are available at Hanover House in Bromsgrove and at a range of locations across Worcestershire with one of our Floating Support team. Please call 01527 832993 to book, or send us a Whatsapp message on 07434 610510.
If you are under the age of 25 and at risk of becoming homeless, or are actually homeless, please get in touch with us. One of our Support Workers will arrange to meet you for chat over the phone to gain an understanding of what is happening and how best we can help you. We will then work with you to put a plan in place to help you navigate your circumstances.
We offer:
- Mediation and Conflict Resolution – this can help resolve issues in the family home so that you can remain there, if it is safe for you to do so.
- Guidance to navigate the housing system and apply for housing if remaining at home is not an option.
- Support to manage a tenancy, especially if it is the first time you have had to do this alone.
- Advocacy to help navigate challenges, such as issues with your housing provider. This can help to prevent eviction.
- Support to access employment.
It’s best to give us a call on 01527 832993, or send us a Whatsapp message on 07434 610510.
You can also email info@basementproject.org.uk, or contact us via our Instagram or Facebook pages.
You can find all our contact details here.
Our services are only funded to support young people who are up to the age of 25. However, if you are over our age range we can signpost you to the most appropriate service for your needs.
Yes we can, our support workers can work through a budget plan with you.
Yes! There is no charge for any of our services.
We believe no young person should face homelessness, We work across Worcestershire with young people up to the age of 25 to prevent them from becoming homeless, or by supporting them to navigate the housing system if they do find themselves without a home. We also offer mediation and conflict resolution, advocacy for those facing eviction and support to find a job.